Privacy policy

Privacy Policy

Last updated: January 15, 2026

Homexal operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Homexal is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect We collect personal information that identifies or can reasonably be linked to you. This includes:

  • Contact details: Name, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card information and transaction details (processed via secure payment gateways).

  • Account information: Username, password, and preferences.

  • Usage information: IP address, device information, and how you interact with our website.

2. How We Use Your Personal Information We use your information to:

  • Provide and improve our Services (processing payments, fulfilling orders).

  • Communicate with you regarding customer support or order updates.

  • Marketing and Advertising (only with your consent).

  • Security and Fraud Prevention.

3. Disclosure of Personal Information We may disclose your personal information to third parties for legitimate purposes, including:

  • Shopify: To host our store and process data.

  • Service Providers: For shipping, payment processing, and data analytics.

  • Legal Reasons: To comply with applicable laws or respond to valid legal processes.

4. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience, remember your preferences, and provide personalized advertisements. You can manage your cookie settings through your browser.

5. Your Rights and Choices Depending on where you live (such as the EEA or UK), you may have the right to:

  • Access the personal information we hold about you.

  • Request the correction or deletion of your personal information.

  • Opt-out of targeted advertising and marketing communications.

To exercise these rights, please contact us at support@homexal.com.

6. International Transfers Please note that we may transfer, store, and process your personal information outside the country you live in, including to Canada and the United States, where Shopify's servers are located.

7. Security and Retention We implement reasonable security measures to protect your information. We retain your personal data only as long as necessary to provide you with our Services and comply with legal obligations.

8. Contact Should you have any questions about our privacy practices or this Privacy Policy, please contact us:

  • Email: support@homexal.com

  • Physical Address: I.P. Pavlova 56, Karlovy Vary, 360 01, Czech Republic

  • Phone: +420 721 926 991